Privacy policy

Hugslove Privacy Policy

Hugslove is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or make a purchase from our website.

This policy, together with our Terms of Service and any other documents referred to within it, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By visiting and using www.hugslove.co.uk, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or shop on Hugslove, we may collect certain personal information, including:

  • Your name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely by third-party payment providers)

  • Order history and purchase details

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders
  • Communicate with you about purchases or customer service requests
  • Provide refunds or handle returns
  • Improve our website and shopping experience
  • Prevent fraud and maintain security

If you choose to subscribe, we may also use your email to send updates or promotions.
You can unsubscribe at any time.

3. Cookies

Our website uses cookies to help improve your browsing experience and support essential store functions such as checkout. You can manage or disable cookies in your browser settings, but some parts of the website may not function properly.

4. Data Security

We take reasonable steps to protect your personal information through secure systems and trusted third-party services. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We keep personal information only as long as necessary to:

  • Complete orders
  • Provide customer support
  • Meet legal and accounting obligations

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies separately.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated date.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact: 

Hugslove
📧 Email: support@hugslovemail.co.uk