Contact information

Contact Information

If you have any questions about our products, orders, shipping, returns, or store policies, please feel free to contact us. We are happy to assist you.

Customer Support

📧 Email: support@hugslovemail.co.uk
(For orders, shipping, returns, and general enquiries)

Business Hours

Our support team operates during standard business hours:

Monday – Friday: 9:00 AM – 5:00 PM (UK Time)
Closed on weekends and public holidays.

Response Time

We aim to respond to all customer enquiries within 1–2 business days.